What is the cancellation policy for Umrah packages?
Our cancellation policy varies depending on the package and the time of cancellation. Please refer to the terms and conditions provided during the booking process for detailed information.
What are the payment options for booking Umrah packages?
We accept various payment methods, including credit/debit cards and bank transfers.
How can I contact Kiswa Tours for more information or assistance?
You can reach out to us via our website, email, or phone. Our customer support team is available to answer your questions and provide assistance.
Do you offer group discounts or customized packages for families or large groups?
Yes, we offer special group discounts, as well as the option to customize packages for families or large groups. Contact our team for personalized quotes.
What support can I expect from Kiswa Tours during my Umrah journey?
We provide comprehensive support throughout your Umrah journey, including visa assistance, accommodation booking, transportation, and guidance on the religious aspects of the pilgrimage.
Is there a specific time for Umrah, or can I perform it at any time of the year?
Umrah can be performed at any time of the year, as opposed to Hajj, which has specific dates. You can choose a time that fits your schedule and preferences.
What is Umrah, and how is it different from Hajj?
Umrah is a pilgrimage to the holy city of Mecca, performed by Muslims at any time of the year. Unlike Hajj, which has specific dates and rituals, Umrah can be done at any time. Kiswa Tours specializes in Umrah packages.
What Umrah packages do you offer from Canada?
•We offer a range of Umrah packages, including 3, 4, and 5-star accommodations. You can choose from double, triple, or quad sharing basis according to your preferences.
Can you explain the accommodation options in more detail?
•Our 3-star, 4-star, and 5-star packages cater to a variety of budgets and preferences. You can select the option that best suits your comfort and budget. Each option comes with a BB (Bed & Breakfast) meal plan.
What is the BB meal plan included in the packages?
• The BB meal plan includes breakfast at your accommodation. It allows you to start your day with a hearty meal before heading out for your Umrah activities.
How can I book an Umrah package with Kiswa Tours?
Booking with Kiswa Tours is easy. You can visit our website and choose the package that suits you best. Follow the booking instructions, and our team will assist you throughout the process.
Can you assist with visa processing for Umrah?
Yes, we can assist you with the visa application process for your Umrah journey. Our experienced team will guide you through the necessary steps.
What documents do I need to provide for the visa application?
Typically, you’ll need a valid passport, passport-size photos, and other documents as required by the Saudi authorities. Our team will provide you with a detailed checklist to ensure a smooth visa application process.